TFPA Agent Training Center

Courses, job aids, and additional resources to help you navigate TFPA systems.


TFPA Agent Gateway

Training for new system (learn more), available October 22, 2018.

Computer-Based Training Modules

TitleResource TypeLink
Portal Registration: Registering as a New TFPA Agent Course LINK
Introduction and Setting Password Course LINK
Quoting a New Submission Course LINK
Activities and Servicing Policies Course LINK
Agency Administration Course LINK

Recorded Webinars

TitleResource TypeLink
Using the New System, Deployed October 2018 Video LINK
Migrated Renewals and Follow Up Training, April 2019 Video LINK

Job Aids & FAQs

TitleResource TypeLink
Setting Passwords Job Aid LINK
Selecting Payment Options Job Aid LINK
Adding a User Job Aid LINK
Renewals Infographic LINK
Migrated Renewals and Follow Up Training Power Point LINK
Frequently Asked Questions (FAQs) Webpage LINK

TFPA Agent Portal

Training for our legacy system. Effective October 19, 2018, the TFPA Agent Portal no longer accepts new business applications.

TitleResource TypeLink
Policy System Information Guide User Guide LINK
Requalifying Renewals Job Aid LINK
Claims First Notice of Loss User Guide LINK
Online Image Viewing User Guide LINK
Troubleshooting System Access or Connectivity Issues User Guide LINK