TFPA Agent Training Center

Courses, job aids, and additional resources to help you navigate TFPA systems.

TFPA Agent Gateway

Training for new system (learn more), available October 22, 2018.

Computer-Based Training Modules

TitleResource TypeLink
Registration and Logging In Course LINK
Quoting a New Submission Course LINK
Activities and Servicing Policies Course LINK
Agency Administration Course LINK


TitleResource TypeLink
Recorded Webinar for TFPA Agent Gateway Video LINK

Job Aids & FAQs

TitleResource TypeLink
Setting Passwords Job Aid LINK
Selecting Payment Options Job Aid LINK
Adding a User Job Aid LINK
Frequently Asked Questions (FAQs) Webpage LINK

TFPA Agent Portal

Training for our legacy system. The TFPA Agent Portal will no longer accept new business applications after October 19, 2018.

TitleResource TypeLink
Policy System Information Guide User Guide LINK
Claims First Notice of Loss User Guide LINK
Online Image Viewing User Guide LINK
Troubleshooting System Access or Connectivity Issues User Guide LINK
Replacement Cost / MSB Interface System Guide User Guide LINK