Any agent licensed to write property and casualty insurance in Texas may be authorized to write coverage through the Texas FAIR Plan Association. Agents who wish to write coverage through TFPA must have at least one appointment with a company currently writing residential property insurance in Texas and must first register with TFPA. A valid TDI license number is required and will be requested and verified during the registration process. You can find your TDI license number on the TDI website.
To report a claim and start the claims process, have the policy information available. For fastest service, file your customer’s claim with our 24-hour call center at 1-800-979-6440 or report a claim online.
To check the status of an existing claim or ask any other claims-related questions, call us at 1-800-979-6440 or request a claim status through our easy to use online Contact Us form.