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System Maintenance on TFPA Systems

Due to scheduled maintenance, the TFPA Agent Gateway and Claims Center will be unavailable Saturday, February 15, from approximately 9:00 a.m. to 5:00 p.m. Claim reporting will still be available through our […]

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Commissions Delayed Due To System Error

Due to a system error, some agent commissions were not issued as planned on Friday, February 7. We are working to fix the issue as quickly as possible and estimate the payments […]

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Phone Issues Fixed

Earlier this week we reported about technical issues affecting our phones. We are happy to report that the situation has been resolved. If you experience any issues trying to call us, please […]

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Experiencing Phone Issues

We are currently experiencing limited technical issues affecting calls to TFPA phones. Our call center is still available to process reported claims at (800) 979-6440. If you are an agent who needs […]

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Update: Experiencing Limited Phone Issues

We recently reported to the TFPA agent community about minor technical issues affecting our phone systems and want to provide an update. Early last week, we implemented a solution that appears to […]

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Experiencing limited phone issues

We are experiencing some technical issues with our phone system and wanted to make you aware of the situation in case you are trying to call us. Some agents are experiencing longer […]

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Changes to Insurance Code

Several laws passed during the 86th Legislative Session authorize changes to the insurance industry as a whole which includes the Texas FAIR Plan Association as well as Texas Windstorm Insurance Association. We […]

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Schedule of Upcoming System Maintenance

To ensure our systems remain in good condition and are best able to serve agents and their clients, we will now perform routine monthly maintenance on the third Saturday of each month. […]

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TFPA & TWIA Claims Services Request for Qualifications

Now through October 18, 2019, Texas Windstorm Insurance Association (TWIA) and Texas FAIR Plan Association (TFPA) are accepting applications from firms that can provide resources for a variety of services related to […]

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