Announcements

To ensure our systems remain in good condition and are best able to serve agents and their clients, we will now perform routine monthly maintenance on the third Saturday of each month. […]

Now through October 18, 2019, Texas Windstorm Insurance Association (TWIA) and Texas FAIR Plan Association (TFPA) are accepting applications from firms that can provide resources for a variety of services related to […]

In August of 2019, Texas Windstorm Insurance Association (TWIA) and Texas FAIR Plan Association (TFPA) will post a request for qualifications (RFQ) on our website and the Texas Register. The request will […]

Are you a TFPA agent who has renewals coming up that have migrated to our new system? We have a webinar to help with that. The “TFPA Migrated Renewals into Agent Gateway […]

As of June 13, requalifying renewals that agents enter into the old system will migrate into Agent Gateway. In mid-April, the Association sent essential information regarding a new process impacting policy renewals […]

In the third quarter of 2019, Texas Windstorm Insurance Association (TWIA) and Texas FAIR Plan Association (TFPA) will post a request for qualifications (RFQ) on our website and the Texas Register. The […]

We continuously seek to identify enhancements in TFPA’s technology to better serve agents and policyholders. On Friday, April 12, our technical teams began the process of migrating policy renewals to our new […]

The Agent Gateway and Claims Center may experience intermittent outages the evening of Friday, April 12, through Sunday, April 14, as we implement system changes to serve you better. Please click here […]

To better serve TFPA agents and policyholders, we are continuing efforts to enhance our technology. Agents have been working in our new Agent Gateway Portal for new business since late October. Effective […]

We take our responsibility to protect policyholder and agent information seriously. That is why we remind the agent community of our practice of securing emails that contain sensitive data. What agents need […]

We are continuously improving our systems so they may serve you and our policyholders better. The following update was recently implemented in Agent Gateway that affects our e-payments process: Offer Letters. An […]

Texas FAIR Plan Association’s new system has been live for three weeks. The implementation of the new system represents the culmination of a huge undertaking, but our commitment to improving doesn’t end […]

We take our responsibility to protect policyholder and agent information seriously. That is why we will begin using secure emails on Monday, November 12. What agents need to know: Most emails you […]

UPDATE: We are happy to say that all phone systems are working properly now. Thank you for your patience as we corrected this issue. We are experiencing some technical issues with our […]

We all have a role to perform in protecting business data and can agree it would be potentially dangerous if sensitive and private information were to fall into the wrong hands. Texas […]

Agents: Welcome to a better way to do business with TFPA—our new system is up and running! As with any change, this includes minor hiccups that we are working to resolve as […]

TFPA is pleased to announce that our new and improved system went live in October 2018. Agents and policyholders will benefit from the user-friendliness of the system. Agents, please be aware: The […]

A new TFPA system - the TFPA Agent Gateway - will be available on Monday, October 22. Our technical teams will be busy over the weekend deploying this new suite of applications. […]

Are you preparing yourself for the transition to TFPA’s new system? Deployment of the system is just a few days away. October 22, 2018 is the big day! Among other features, you […]

We are quickly approaching the October 22 launch of the new Texas FAIR Plan Association system. We are excited to demonstrate it to the TFPA agent community. Please join us at any […]

We would like to announce and introduce agents to the TFPA Program Core Systems Replacement Program. This will affect how you access and manage new policy accounts. On October 22, we will […]

On September 10, 2018 the Texas Department of Insurance approved rate changes for the Texas FAIR Plan Association’s (TFPA) Homeowners and Dwelling coverage forms. The rate changes will apply to all new […]

We are pleased to announce that we will be introducing new TFPA policy, claims and billing systems next quarter. The new systems will change the way agents manage TFPA policies and claims. […]

We are happy to welcome you to our redesigned website, where useful information is easy to find and optimized for property owners, agents, and anyone interested to learn more about Texas FAIR […]

Rebuilding the communities from the destruction that occurred with Hurricane Harvey is a long-term process. TFPA is committed to serving all agents and policyholders, present and future. As policyholders continue to rebuild, […]

The issue affecting the TFPA Claims email address tfpaclaims@twia.org has been resolved. Previously, messages sent to this inbox were bouncing back as undeliverable. We apologize for this inconvenience and thank you for […]

Rebuilding the communities from the destruction that occurred with Hurricane Harvey is a long-term process. Texas FAIR Plan Association is committed to serving agents and policyholders, present and future. Although the FAIR […]

Hurricane Harvey has been devastating to many communities. The damage to residential structures is widespread and rebuilding will take some time. Although the FAIR Plan is considered a market of last resort, […]

We have become aware of several social media posts urging policyholders to file claims before September 1, 2017 because new legislation effective September 1 significantly affects the amount they will recover for […]

Hurricane Harvey has been devastating to many communities. The damage to residential structures is widespread and recovery will take time. As policyholders begin rebuilding, we thought this would be a good time […]

TFPA has lifted the moratorium on binding coverage for the counties remaining closed after yesterday’s announcement. As of this afternoon, TFPA is accepting business in all counties. Please note that applications submitted […]

Today at 4:00 PM, TFPA lifted the moratorium on binding coverage for all counties except those listed below. We are once again processing applications. Please note that applications submitted during the moratorium […]

TFPA staff is on-hand and ready to assist policyholders and agents affected by Harvey. For fastest service, file claims by calling TFPA’s 24-hour Claims Center at 800-979-6440 or online at texasfairplan.org/policyholders/claims-center/. Please […]

TFPA's phone systems have been stressed, and we are experiencing distortion on calls. We are urgently working to fix this issue and will update you as soon as we have new information […]

We have become aware of several social media posts urging policyholders to file claims before September 1, 2017 because new legislation effective September 1 significantly affects the amount they will recover for […]

Hurricane Harvey is expected to make landfall Friday night or early Saturday morning along the Texas Gulf Coast. TFPA is prepared to help policyholders and agents affected by the storm. Please provide […]

Texas FAIR Plan Association (TFPA) has determined that the storm known as Hurricane Harvey is a threat to coverage areas and has issued a moratorium on binding coverage, which impacts the entire […]

TFPA has activated our CAT Plan in response to the storm currently known as Tropical Depression Harvey. An important part of this effort has been making sure that all TFPA associates and […]

Are you ready? The Texas FAIR Plan Association (TFPA) recommends that policyholders make preparations now to protect themselves, their families, and their property because hurricanes can impact more than just the coast. Hurricane […]

The Texas FAIR Plan Association has received approval for its rate filing for Homeowners and Dwelling coverage forms effective June 1, 2017. The rate change applies to all new and renewal policies […]

On Tuesday, February 14, Texas FAIR Plan Association (TFPA) activated our CAT Plan in response to claims activity generated by today's storm. Affected TFPA coverage counties include Nueces, San Patricio, Aransas, Refugio, […]

As announced in a recent Agent Bulletin, Texas FAIR Plan Association (TFPA) has implemented policy form changes that affect new and renewal policies effective on or after February 1, 2017. For a […]

Texas FAIR Plan Association (TFPA) issues this Request for Qualifications (RFQ) to obtain responses from qualified Change Management Providers interested in providing services to TFPA. For more information on the requirements for […]

Texas FAIR Plan Association (TFPA) has implemented policy form changes, as approved by the Texas Department of Insurance. Revised policy forms are required for new and renewal policies effective on or after […]

Texas FAIR Plan Association (TFPA) is implementing policy form changes, as approved by the Texas Department of Insurance. Some of these changes are made to: reflect emerging court interpretations about coverage; reduce […]

Texas FAIR Plan Association (TFPA) has implemented policy form changes, as approved by the Texas Department of Insurance. Some of these changes are made to reflect emerging court interpretations about coverage; reduce […]

We are nearing the end of the year and thought it a good time to educate you about the Texas FAIR Plan Association’s (TFPA) agent compliance audit process. Every quarter TFPA randomly […]

TWIA/TFPA invites all qualified Applicants to submit responses in accordance with the requirements outlined in its Request for Qualifications (RFQ) for Field Adjusting Services. For more information on the requirements for responses […]

The Texas FAIR Plan Association (TFPA), in an effort to ensure that policies have adequate coverage, will be reviewing our TFPA homeowner policies that have been written over the last five years. […]