Contact Us

Use our online form to ask us a question. If you would like to make a change to your policy, please contact your agent.

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Contact Info

You can file a claim with Texas FAIR Plan Association 24 hours a day 7 days a week. Our normal business hours are Monday - Friday 8 a.m. to 5 p.m. If you would like to speak to someone directly, please use the contact information below:

Toll Free Main Number
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Local Metro Number
Hours of Operation
Office: Monday through Friday, 8:00 am to 5:00 pm
Complete list of TFPA Holidays
Claims Reporting: 24-hours, every day of the year
To Report a Claim or Check the Status of a Claim
Call 1-800-979-6440, Option 1
Fax 1-800-979-6442
[email protected]
For Policy Questions or Changes
Call 1-800-979-6440, Option 4
Fax 1-800-979-6441
[email protected]
Agency Services
Call 1-800-979-6440, Option 3
Fax 1-800-979-6441
[email protected]
For Human Resources
[email protected]
For Media Inquiries
Call 512-505-2299
[email protected]
Policy Premium Payment Mailing Address
Texas FAIR Plan Association
P O Box 732092
Dallas, TX 75373-2092
Primary Mailing Address (All Other Correspondence)
Texas FAIR Plan Association
P O Box 99080
Austin, TX 78709-9080
Overnight Mailing Address
Texas FAIR Plan Association
5700 South MoPac Expy, Building A
Austin, TX 78749-1461