Contacts

Contact Us

Use our online form to ask us a question. If you would like to make a change to your policy, please contact your agent.

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Contact Info

You can file a claim with Texas FAIR Plan Association 24 hours a day 7 days a week. Our normal business hours are Monday - Friday 8 a.m. to 5 p.m. If you would like to speak to someone directly, please use the contact information below:

Toll Free Main Number
1-800-979-6440
Para Espanol oprima dos
Local Metro Number
512-505-2200
Hours of Operation

Office: Monday through Friday, 8:00 am to 5:00 pm
Complete list of TFPA Holidays
Claims Reporting: 24-hours, every day of the year
To Report a Claim or Check the Status of a Claim
T: 1-800-979-6440
Option 1
F: (800) 979-6442
[email protected]
For Policy Questions or Changes
T: 1-800-979-6440
Choose Option 3
F: 1-800-979-6441
[email protected]
Agency Services
F: 1-800-979-6441
[email protected]
For Human Resources
[email protected]
For Media Inquiries
512-505-2299

[email protected]
Policy Premium Payment Mailing Address
Texas FAIR Plan Association
P O Box 732092
Dallas, TX 75373-2092
Primary Mailing Address (All Other Correspondence)
Texas FAIR Plan Association
P O Box 99080
Austin, TX 78709-9080
Overnight Mailing Address
Texas FAIR Plan Association
5700 South MoPac Expy, Building A
Austin, TX 78749-1461