Essential Information:
- TFPA systems will be unavailable starting at 12:00 p.m. (noon) on Friday, April 25.
- Complete any open transactions and exit our systems before noon tomorrow.
- TFPA systems are expected to be available by 8:00 a.m. Monday, April 28.
Dear TFPA agents,
As announced in a previous email, Agent Gateway and Claims Center are moving to the cloud. Systems will be offline tomorrow, April 25 at 12:00 p.m. We expect our cloud systems to be available by 8:00 a.m. on Monday, April 28.
Actions Needed
- Friday Before Noon: Complete any open transactions and exit our systems by 12:00 p.m. today
- This Weekend: Report Claims 24/7 by calling (800) 979-6440
- Starting Monday: Update your bookmarks and saved links
- Login Links: New login pages for Agents and Policyholders are on the website
- Training Materials: Job aids and a podcast will be added to the Agent Training Center
Contact us for any questions.