Systems Unavailable Due to Power Outages

February 16, 2021:
Due to continued power outages and limited IT and data connectivity, the TFPA office will remain closed and the TFPA Agent Gateway and Claims Center will remain unavailable through Wednesday, February 17.

Our claims call center remains available to policyholders and can be reached at (800) 979-6440.

We will send agents an Agent Bulletin tomorrow afternoon with an update. Thank you for your understanding and patience.

February 15, 2021:
Due to ongoing power outages throughout the state, TFPA Agent Gateway and Claims Center are currently unavailable and will be offline tomorrow, February 16.

Our claims call center remains available to policyholders and can be reached at (800) 979-6440.

We will send agents an Agent Bulletin tomorrow afternoon with an update. Thank you for your understanding and patience as we resolve this issue.