Policyholders


Need Insurance?

Texas FAIR Plan Association is a residential market carrier. If you need property insurance through TFPA, please read the information on coverage and eligibility requirements. TFPA does not have insurance agents. We can help you find an agent for TFPA coverage.

TFPA has implemented policy forms changes, as approved by the Texas Department of Insurance. Revised policy forms will be required for new and renewal policies effective on or after February 1, 2017. See Policy Forms, Endorsements, and Notices of Contract Changes on our dedicated webpage.


Claims Center

To report a claim and start the claims process, have your policy information available. For fastest service contact our 24-hour call center at 1-800-979-6440, report a claim online, or contact your agent.

To check the status of an existing claim or ask any other claims-related questions, call us at 1-800-979-6440 or request a claim status through our easy to use online Contact Us form.


Give Us Your Feedback

At TFPA we care about the quality of the services we provide to our customers. Please take a few moments to complete the Claims Customer Care Survey. We will use your answers to help improve the quality of our claims services.