Claims Deadline Confusion

We have become aware of several social media posts urging policyholders to file claims before September 1, 2017 because new legislation effective September 1 significantly affects the amount they will recover for their claim. It is our opinion that these social media posts overstate the impact of the new law on claims filed on or after September 1, 2017.

Two important facts to remember as you are assisting your clients:

  1. The law does not apply to TWIA.
  2. The law does apply to TFPA; however, the legislation does not change how a claim is filed or how an insurer will process your claim. Learn more via TDI here.

Claims can be filed online by policyholders and agents alike at or by contacting 877-786-5665. Please share this information with policyholders and your fellow agents.