Welcome to the TFPA Home Page!
Are you a Texas FAIR Plan Association policyholder impacted by the recent hail and windstorms? We are here to help! For fastest service you may report a claim to TFPA's 24-hour call center at 800-979-6440. You may also report a claim electronically by clicking the "Report a Claim" button below. As always, you may contact your agent to file a claim. Once we receive your claim, we will assign a claims examiner to contact you as soon as possible to discuss the next steps.
The Texas FAIR Plan (FAIR Plan) was created by an act of the Texas Legislature (Chapter 2211, Tex. Ins. Code) for the purpose of providing basic residential property insurance to applicants who cannot secure coverage in the voluntary market.
As a market of last resort, coverage available through the FAIR Plan is not as comprehensive as coverage available through the voluntary market. The FAIR Plan does not compete with the private market and applicants must have two declinations from other insurers in order to obtain coverage with the FAIR Plan. Applicants are not eligible for coverage with the FAIR Plan if they have a current homeowners or other residential property policy, renewal offer, or a binding quote from an authorized insurance company.
Although the FAIR Plan is considered a market of last resort, applications submitted for coverage are subject to underwriting guidelines for characteristics of ownership, condition, occupancy, maintenance, and liability exposure. Properties owned/deeded in the name of a business (corporation, partnership, association, LLP, LLC, etc.) are not eligible for coverage with the FAIR Plan. Vacant/unoccupied properties are also not eligible for coverage with the FAIR Plan.
The Texas FAIR Plan Association (TFPA) does not sell policies directly to the public and does not have agents of its own. TFPA will accept an application for insurance from a properly licensed and authorized agent you choose to represent you in this process.
Please refer to the Available Coverages, Frequently Asked Questions, or Find an Authorized Agent links on this page for additional information. Agents must submit a request to the TFPA to be designated as authorized. Select Not Authorized Yet? to enroll. TFPA contact information is provided under the Contacts link above.
For fastest service you may report a claim to TFPA's 24-hour call center at 800-979-6440. You may also report a claim electronically by clicking the "Report a Claim" button above. As always, you may contact your agent to file a claim. Once we receive your claim, we will assign a claims examiner to contact you as soon as possible to discuss the next steps.
Policy/Quote System Guide
Claim/FNOL System Guide
Online Image Viewing System Guide
Replacement Cost/ MSB Interface - System Guide
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