E-Payment Frequently Asked Questions

What to Know about TFPA E-Payments

Yes. Please click here to learn more about one-time payment.
You can find the pay plan selected for your policy in the email you received from TFPA when your agent submitted your TFPA policy application. If you cannot locate the email or the pay plan in the email, please contact your agent, who will help you with the pay plan details.
No. The pay plan selected at the time of submission of the TFPA policy application cannot be changed. Please contact your agent for more details, or if you want to make any other changes to the policy.
Yes. Please log in to your e-payment account and follow the instructions on the screen to set-up automatic payments for the remaining installments of the policy.
Please click the ‘E-Payment Home’ link to the right and follow the instructions on the screen for the pay plan of your renewal offer. If you need more information, please select the appropriate Help options to the right on the home page.
You can find your UserID in the policy documents you received from TFPA.
You should use the location zip code of the first policy offer of the account.