TFPA Agent Login

To submit and manage TFPA policies and claims, please choose one of the options below. Not registered to work with TFPA? Click here!

Visit our TFPA Agent Gateway FAQ page to learn more about the new system.

New System

New business and claims on policies created in this system

TFPA Agent Gateway

Your username for Agent Gateway is your email address

Use the TFPA Agent Gateway to:

  • Create a new quote
  • Access an open quote created in the new system
  • Access or service a policy created in the new system
  • File a claim on a policy created in the new system
  • Manage a claim created in the new system

Note: These policies begin with 07 (ex:TFPH07)

Old System

Renewals and claims on policies created in this system

TFPA Agent Portal

 

Use the TFPA Agent Portal to:

  • Requalify a policy for renewal
  • Access or service a policy created in the old system
  • File a claim on a policy active in the old system
  • Manage a claim created in the old system

Note: These policies begin with 01, 02, 04, or 06 (ex: TFPH02)


Why are there two systems to submit and manage TFPA policies and claims?

TFPA is implementing a new policy and claims management system, the TFPA Agent Gateway. This implementation is occurring in two phases.

Phase One: Partial Implementation - New business and claims on these policies
Effective October 22, 2018, all new business must be quoted using the TFPA Agent Gateway. Use the TFPA Agent Gateway to file and manage claims on these policies.

Please continue to use the TFPA Agent Portal (old system) to requalify a policy for renewal or service a policy still active in this system.

Phase Two: Full Implementation - New business, renewals, and claims on these policies
In the future (date to be determined), all active policies will migrate from the TFPA Agent Portal (old system) to the TFPA Agent Gateway (new system) upon renewal. When this phase is complete, agents will need to use the TFPA Agent Gateway to quote all new business and active renewals, as well as to file and manage all claims.

Visit our TFPA Agent Gateway FAQ page to learn more about the new system. For training on how to use both systems, visit our online Training Center. If you have any questions, please contact our Agent Services team at (800) 979-6443 or agentservices@twia.org.